Return & Exchange

Returning with us couldn't be easier. If you are not completely satisfied with your purchase, we will accept returns for merchandise within 28 days of purchase for most orders. Please find our policy and process as below:

Return & Exchange Policy:

Return Steps:

  1. Send us an email OR add our service WeChat account GiviMoreVIP with the order number as the email subject and state the name and number of the items you want to return.
  2. Once we confirm the return request, you will receive an email with the return address. 
  3. Carefully pack the items and put the original receipt in the box.
  4. You’ll receive an email once we receive your return package. 
  5. All refunds will be processed within 5-7 business days upon receipt of the return package, you will receive an email to confirm the refund. 

Givimore''s customer service is always ready to serve you. For any question about product information, order, return and exchange, and more, please email us at OR add our service WeChat account GiviMoreVIP.